Website builders are used to create not only personal pages, blogs and forums, but also to build official web pages of businesses and organizations, online stores etc. This post will be especially useful for commercial online projects as they rely heavily on reputation and positive reviews to stay successful.

Both positive and negative reviews are extremely important for any company that values its reputation. It is surely good if customers are satisfied with your products or services. It means you are doing your business right, and it contributes to your image and reputation across the Internet. But what if you also see negative comments about your company? What should and shouldn’t you do? Do you reply to them or do you ignore them? Let’s find out what’s the best course of action.

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